Olo’s mobile and web solutions let people order their favorite foods from their mobile devices and computers, helping restaurants connect with their on-the-go customers to increase their revenues from the mobile and web channel. This translates into an exciting opportunity for a Cloud POS Specialist to help our customers use our products to improve their in store operations.
You will play a crucial role within Olo’s Customer Success Team by working directly with our customers to provide expert-level support for Olo’s POS Cloud integrations for both new brands and existing ones and work to understand their unique goals and business processes. You will also work with the Olo team providing expert POS and industry knowledge to help the evolution of the product offerings as they relate to Cloud POS systems and be an important contributor to our team, providing technical and product knowledge expertise to clients, Deployment Managers, Technical Specialists, and Product Managers, along with our support and leadership teams.
You will report to the Lead Technical Specialist- POS and can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC on the 82nd floor of One World Trade Center.
Olo powers digital ordering and delivery programs that connect restaurant brands to the on-demand world, placing orders directly into the restaurant through all order origination points â from a brand’s own website or app, third-party marketplaces, social media platforms, smart speakers, and home assistants. Olo serves as the on-demand ordering and delivery platform for over 400 brands, such as Applebee’s, Checkers & Rally’s, Cheesecake Factory, Shake Shack and more. Learn more at www.olo.com.
Olo’s headquarters is located on the 82nd floor of One World Trade Center. In addition to our NYC cohort, over 65% of our team works remotely across the U.S. We offer great benefits, such as 20 days of Paid Time Off, fully paid health, dental and vision care premiums, company equity, a generous parental leave plan, and perks likeÂ team events. Check out our culture map: https://www.olo.com/images/culture.jpg.
We encourage you to apply!Â
We value diversity. At Olo, we know a diverse and inclusive team not only makes our products better, but our workplace better. Many groups are underrepresented across the tech sector and we are committed to doing our part to move the needle.
Olo is an equal opportunity employer and diversity is valued at our company. All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.
If you like what you read, hear, and/or know about Olo, and want to be a part of our team, please do not hesitate to apply! We are excited to hear from you!