At Pleased, our mission is to please you and your customers. To achieve that, we offer an all-inclusive, easy-to-use and affordable support software.
Weâre looking for people who are passionate about our product and serving our clients. We retain our team members with a dynamic and flexible work life which empowers them to create value, and rewards them generously based upon their contribution.
In this role, youâll be responsible for running the end to end quality assurance testing for the software, both manually and through automation testing. Youâll be working on complex systems that are used to serve hundred and thousands customers a day. We wrote our system from scratch about 1 year ago, so youâll be working with the latest technology and wonât have to worry about decades old legacy code.
**Who We Are**
Pleased.com is a new and exciting SaaS customer support solution for small and large businesses. We pride ourselves upon the product weâve created together in less than a year. We improve the application on a daily basis and are continuously adding new features. With us, youâll always have something new and exciting to work on and never be bored!
Weâre a small and fast moving agile team. We need talented individuals to drive increased growth and contribute to the innovation, creativity and hard work that currently serves our clients further via our team’s grit and innovation.
Programing language: Java / Python
DB: MySQL / SQL database
DevOps: AWS / Jenkins / K8S
Testing (black box, white box, integration, and performance) of the Web and Android/iOS platforms
Create automated Web / Mobile / API test cases
Track and analyze automated tests to improve test efficiency
Track and record product issues and analyze the problems through various tools, giving feedback to relevant personnel to make corrections
Share test-related information with other team members
Develop automated tests and test frameworks
Improve our Continuous Integration pipeline
Identify and execute on opportunities to improve or establish quality processes
Help automate all aspects of the software engineering process
Write test plans / test cases and output test reports according to feature requirements
Simulate user needs and actual usage scenarios from a user perspective
Review designs and code done by others and provide constructive feedback
Continuously develop your own skills
Mentor less experienced members of the team
2+ years of testing experience
BS / MS in Computer Science, Information Systems, Electrical Engineering
Working knowledge of a programming language (e.g. Java / Python)
Familiarity with Web / Android / iOS manual testing
Familiarity with the test tool (Postman / Chrome console)
Familiarity with various tests (function / integration / regression / stress / API)
Experience in developing and running a Continuous Integration system
Familiarity with Automation testing knowledge with REST APIs
Familiarity with Automation testing knowledge with Mobile UI / Function
Familiarity with MySQL / SQL database
Docker and Kubernetes experience would be advantageous
Familiarity with Jira / Jenkins would be advantageous
Quarterly and flash bonuses
Flexible working hours
Annual company holidays – weâre hoping to make it to Koh Samui in 2021!
Highly talented, dependable co-workers
Our team is small enough for you to be impactful
Our business is backed by established and successful businesses, offering stability and security to our employees