At Stack Overflow, our mission is to serve developers. Whether weâre helping developers get answers to their questions, work more efficiently with their team, or find a new job, we build products that make millions of developersâ lives better every day. As a product manager at Stack Overflow, youâll create and build inclusive products that directly impact the work and the lives of those developers.
In this particular role, youâll be leading a team dedicated to the Stack Overflow for Teams product. As a product manager on this team, youâll join a cross-functional team of product managers, developers, designers, and product researchers working on our B2B SaaS knowledge sharing and collaboration platform. Stack Overflow for Teams gives organizations a private, secure home for their teamâs questions and answers, as well as a robust set of tools to manage their community. Our customers include Microsoft, Bloomberg, and many other Fortune 500 names.
Weâre constantly exploring new features, optimizing in-product experience for both new and existing users and more recently added a Freemium tier that gave our self-serve product led transformation a huge boost. This is a great opportunity to work on a product with a wide variety of features and complex problems with a team thatâs excited to solve them.
The ideal candidate has prior experience building B2B SaaS products, and is excited to grow and innovate on offering.
Youâll have the opportunity to do a lot. Hereâs what you can expect during your first year:
First Month: Get onboarded and brought up to speed on our current plans. Youâll spend a lot of time learning about our products, building rapport with the product, engineering, marketing, sales, customer success, and product support teams, and contributing to small features. During this time, youâll be working closely with our existing Teams product teams.
Next 3 Months: Establish a new, dedicated âCommunity Buildingâ product team. Acquire a deep understanding of the biggest opportunities and pain points for our customers across all tiers through past and new user research. This will include expanding our product suite to better address their needs, and improving their overall experience on the platform. Youâll speak with users and customers, write specs, run experiments, and iterate on ideas with your team and stakeholders.
Next 8 months: You will take a leadership role developing the long-term roadmap for your product team. Youâll be involved not just in product development, but in defining long-term strategy, improving our processes, and advocating for the best way to enable our customers to build health, and vibrant communities on Teams.
What youâll do:
Collaborate with the product team and key stakeholders to execute on the overall strategy for Stack Overflow for Teams
Establish and lead a new âCommunity Buildingâ sub-team within Teams
Build a product roadmap, maintain a backlog of projects, and manage the priorities for your product team
Partner with product research & design to understand the core issues that our users and customers care about, and to minimize the risk of unintended consequences or harm
Partner with our engineering team to build and deliver features and improvements
Work closely with various stakeholders across sales, marketing, product support, and customer success to align strategy and priorities
Innovate on our products through workshops, research, and experiments
Define and monitor metrics to determine the effectiveness of features, and administer split tests to measure overall impact
Interact with our community of customers around the world to gather ideas and feedback
What we need to see:
4+ years in a product management or related role
Experience working on a B2B SaaS product, preferably building web applications at scale
Hands-on experience with Community based products is a huge plus
Familiarity with Stack Overflow or other communities are preferred
Excellent spec-writing skills with a clear ability to break down complex problems into smaller, manageable pieces
An understanding of the technical, design, and UX implications of your functional requirements
Experience with usability testing and A/B tests
Demonstrated written communication skills whether that’s online posts, specs, blogging, or anything else
Weâre a distributed, remote team and youâll be part of a work culture that emphasizes online & asynchronous communication with minimal meetings and ceremonies
Weâre generally very flexible on working hours, though we do ask everyone on the team to maintain an overlap with (at least) 10AM – 1PM US Eastern time
We donât consider applications without cover letters – please make sure to include yours and talk about why you want to work here!
What youâll get in return:
Competitive Base Salary
20 days paid vacation
Generous parental leave (12-16 weeks at 100% pay), family care leave, and unlimited sick days
Completely free in-network health insurance (no copay, no premiums)
Gym membership reimbursement
Employees will never be poked with a sharp stick
About Stack Overflow
Stack Overflow is the largest, most trusted online community for technologists to learn, share their knowledge, collaborate, and build their careers. More than 50 million professional and aspiring programmers and technologists visit Stack Overflow each month to help solve coding problems, develop new skills, and find job opportunities.
Our products and tools help developers and technologists in life and at work. These include Stack Overflow for Teams, which focuses on knowledge management and collaboration, and Reach & Relevance, which focuses developer marketing, community development, and employer branding.
We believe in hiring smart people and getting out of their way. We have an office in New York (currently closed due to the pandemic) with some of the best amenities and we have people who work remotely all over the world.
Our core values guide our work.
Keep Community at Our Center: Community is at the heart of everything we do. Nurture healthy communities where everyone is encouraged to learn and give back.
Adopt a Customer-First Mindset: Authentically serve our customers by empowering, listening and collaborating with our fellow Stackers.
Be Flexible and Inclusive: We do our best work when a diverse group of people collaborate in an environment of respect and trust. Create space for different voices to be heard, and allow flexibility in how people work.
Be Transparent: Communicate openly and honestly, both inside and outside the company. Encourage transparency from others by being empathetic, reliable, and acting with integrity.
Empower People to Deliver Outstanding Results: Give people space to get their job done, support them when they need it, and practice blameless accountability.
Learn, Share, and Grow: Adopt a Growth Mindset. Be curious and eager to learn. Aim for ethical, sustainable, long-term growth, both personally and in the company
Weâre a remote-friendly team. Whether you work remotely or work out of our New York office (re-opening September 6, 2021, and won’t require employees to return to the office for the rest of the year), youâll be part of a remote work culture that emphasizes online communication (Slack, GitHub, Hangouts, Zoom, Stack Overflow for Teams).
Employment is conditioned upon successfully completing a background check and having the appropriate legal right to work.
Diverse teams build better products.
Legally, we need you to know this:
Stack Exchange, Inc. does not discriminate in employment matters on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. We support workplace diversity.
But we want to add this:
We strongly believe that diversity contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.