Boomtown is the customer experience management company. We help enterprises and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control.
Our CXMEngine includes pre-built CRM connectors, experience orchestration and automation tools, as well as knowledge delivery and integrated communication solutions in one seamless platform.
The world’s largest businesses trust our technology because it has been tested and proven in the most complex and secure business environments. Customer experience professionals choose us because we deliver simplicity at massive scale, streamlining CXM efforts at every customer touchpoint.
Founded in 2014, Boomtown is made up of dedicated CXM experts and technologists. We are headquartered in Tiburon, California, and backed by NYCA Partners, Telstra Ventures, Capital One Ventures, and Commerce Ventures.
To learn more and to join the enterprises delivering exceptional experiences to over 1.6 million customers with Boomtown, please visit: www.goboomtown.com.
About the Role
This is a fantastic opportunity for an intelligent, communicative and highly motivated individual to help drive the continued growth and performance of our company.
We’re in search of a DevOps Engineer who’s ready to help us take our customer experience to new heights through improved development automation, testing, performance metrics, and release processes. You’ll need to have strong experience in Linux/Unix administration, because you’ll be creating Chef cookbooks/recipes to deploy & scale our PHP-based SaaS application services – which means you’ll need to have some experience in PHP, too. As a DevOps Engineer, you’ll also be working in conjunction with like-minded departments such as architecture, engineering, and QA to deploy these services and manage our instances and associated processes. It’ll definitely help for you to be detail-oriented and a skilled problem solver, because you’ll also be helping us to streamline our processes – and automating them where applicable.
We have engineers across the United States and Europe and place a premium on expertise over your physical location. This role will report directly to Boomtown’s Chief Technology Officer.
Skills and Experience
If you’re excited about redefining how companies deliver exceptional customer experiences, come join us and help shape the future of our company. Boomtown is a close group that values hard work, dedication, learning, and creativity. We offer equity participation in an early stage, high growth technology company, competitive medical, dental, vision, and wellness benefits, unlimited time off, and cash and stock bonuses for excellent performance.